1. What types of cleaning services do you offer in Portland, Oregon?

At Cleaning Buddha, we offer a wide range of cleaning services tailored to meet your needs. This includes residential cleaning, commercial cleaning, deep cleaning, and specialized eco-friendly cleaning services, ensuring your space is immaculate and safe.

2. Are your cleaning products eco-friendly?

Absolutely! We are committed to using only eco-friendly cleaning services and organic cleaning products that are safe for your family, pets, and the environment. Our approach not only cleans your home but also protects the planet.

3. How can I schedule a cleaning service with Cleaning Buddha?

Scheduling a cleaning service is easy! You can simply book now through our website. Select the type of service you need, choose a date that works for you, and fill out the necessary information.

4. What neighborhoods in Portland do you service?

We proudly provide house cleaning in Portland, OR and its trendy neighborhoods, including NW 23rd, St. Johns, Belmont, Montavilla, Mississippi, the Pearl District, Alberta Arts District, Hawthorne, Sellwood, Woodlawn, and more. Our extensive service area ensures we can reach you wherever you are in the greater Portland metro area.

5. Do you offer commercial cleaning services?

Yes, we specialize in comprehensive commercial cleaning services designed for businesses of all sizes. Whether you need daily office cleaning or periodic deep cleans, we have a solution for you.

6. How do you ensure the quality of your cleaning services?

Quality is our top priority at Cleaning Buddha. We adhere to strict standards and provide ongoing training for our team to maintain excellence in service. For more about our philosophy, visit our Our Mission page.

7. Can I customize my cleaning plan to suit my needs?

Absolutely! We believe in personalized service. You can work with us to create a cleaning plan that fits your specific requirements. To get started, reach out via our online form.

8. What is included in your deep cleaning services?

Our deep cleaning services cover every inch of your home, including kitchens, bathrooms, and living areas. This is an hourly service. This comprehensive cleaning ensures that every corner is addressed and that your home is spotless.

9. How often should I schedule cleaning services?

The frequency of cleaning services depends on your lifestyle and preferences. Many clients opt for weekly or bi-weekly cleanings, while others may prefer monthly or one-time services. We can help you decide what works best.

10. Are your cleaning services safe for pets?

Yes! We use only non-toxic, organic cleaning products that are safe for both pets and children. You can learn more about our commitment to safety on our Our Mission page.

11. What should I do to prepare my home for a cleaning service?

To help us do our best work, please remove personal items from surfaces and inform us of any specific areas that require extra attention. This allows us to focus on the cleaning tasks that matter most to you.

12. How much do your cleaning services cost?

Pricing for our cleaning services varies based on the type of service and the size of your home. For a detailed quote, please book now 

13. Do you provide your own cleaning supplies?

Yes, we supply all necessary cleaning materials, ensuring they are eco-friendly and effective. If you have specific products you'd like us to use, feel free to let us know.

14. How can I pay for my cleaning services?

We offer multiple payment options, including credit cards and online payments for your convenience. For more details, please refer to our Terms of Service.

15. What areas do you service outside of Portland?

Portland, Beaverton, Hillsboro, Tigard, West Linn, Lake Oswego, Happy Valley, Milwaukie, Clackamas, Oregon City, Gresham, Tualatin, Sherwood, Newberg, Vancouver and Camas. You can find a complete list of our service areas on our FAQs page.

16. Are your cleaners insured and background-checked?

Yes, all our cleaning professionals are fully insured and undergo thorough background checks to ensure your peace of mind and safety in your home.

17. What is your cancellation policy?

We understand that life can be unpredictable. You can find our cancellation policy outlined in our Terms of Service, which allows for flexibility in scheduling.

18. How can I contact you for more information?

For any inquiries or additional information, you can reach us through our online form or by calling us directly. We're here to assist you!

19. Do you offer one-time cleaning services?

Yes, we offer one-time cleaning services, perfect for deep cleaning sessions or preparing your home for special occasions. Check our Services page for more details.

20. Can I leave special instructions for my cleaning service?

Definitely! You can provide any special instructions when you book now or communicate them to your cleaner upon arrival to ensure we meet your expectations.

21. How long does a typical cleaning service take?

The duration of our cleaning services can vary based on your home's size and the type of cleaning required. On average, a standard cleaning may take between 4-5 hours.

22. Do you offer discounts for recurring services?

Yes, we provide discounts for clients who schedule regular cleaning appointments. For specific details, please book now.

23. What if I'm not satisfied with the cleaning?

Your satisfaction is our utmost priority! If you are not satisfied, please let us know within 24 hours, and we will make it right.

24. How do you handle special requests or sensitive areas in the home?

We encourage clients to communicate any special requests or sensitive areas that need extra care. You can specify these details when you book now.

25. Are your cleaning services available during weekends?

Yes! We offer flexible scheduling options, including weekend appointments. Please book now to secure your preferred time.

26. How do you promote sustainability in your cleaning practices?

We are committed to sustainability by using eco-friendly products and practices that minimize our environmental footprint. You can learn more on our Our Mission page.

27. What types of properties do you clean?

We clean a diverse range of properties, including residential homes, apartments, offices, and commercial spaces, ensuring that all cleaning needs are met.

28. Do you have a referral program for existing clients?

Yes! We appreciate referrals and offer incentives for clients who refer friends and family. Go to our Contact for more information about our referral program.

29. How can I leave feedback about your services?

We value your feedback! Please share your experience by contacting us directly or leaving a review on our website.

30. Do you provide same-day cleaning services?

In certain situations, we may offer same-day services based on availability. Please reach out via our online form for more information about this option.

31. What is your policy on lost or damaged items during cleaning?

While we take great care with your belongings, we recommend securing valuables before cleaning. If you have concerns, please discuss them with us before service. With that being said our company is bonded, licensed and insured.

32. Can I schedule a cleaning service for a specific time?

Yes, we strive to accommodate your preferred timing when you book now, but availability may vary depending on the day and time.

33. How do you handle client privacy and data security?

We take client privacy seriously and implement measures to protect your information. For more details, please refer to our Privacy Policy.

34. What makes Cleaning Buddha different from other cleaning services?

Our dedication to eco-friendly practices, exceptional customer service, and customized cleaning plans set us apart. Learn more about our unique approach on our Our Mission page.

35. How can I stay updated on your services and promotions?

You can follow us on social media or subscribe to our newsletter for updates, cleaning tips, and exclusive promotions.

36. Can you handle post-construction cleaning?

Yes! We provide specialized post-construction cleaning services to ensure your space is left spotless after renovations. Contact us for more details.

37. How do I prepare my home for a deep cleaning service?

To prepare for a deep cleaning, please remove personal items and let us know of any specific areas that require special attention. This ensures we can focus on the cleaning tasks that matter most to you.

38. What if I need to reschedule my cleaning appointment?

You can reschedule your appointment by contacting us at least 24 hours in advance. For specific details, please refer to our Terms of Service.

39. Are there any hidden fees associated with your cleaning services?

We pride ourselves on transparency in pricing. You can find all relevant pricing information on our Services page to avoid surprises.

40. Do you offer gift certificates for cleaning services?

Yes! Gift certificates are available for purchase and make a thoughtful gift for friends or family looking for cleaning services.

41. Can I get a quote for cleaning services before scheduling?

Absolutely! You can request a personalized quote through our online form or by contacting us directly for a consultation.

42. How do I know if your cleaning services are right for me?

To determine if our services align with your needs, we recommend reviewing our Services page, which outlines all available options. You can also contact us for a personalized consultation to discuss your specific cleaning requirements.

43. What measures do you take to ensure customer satisfaction?

At Cleaning Buddha, we prioritize customer satisfaction by conducting thorough quality checks, offering responsive customer service, and encouraging feedback. If you’re not satisfied with a service, we will address it promptly.

44. Do you have a loyalty program for regular clients?

Yes! We appreciate our regular clients and offer a loyalty program that provides discounts and rewards for ongoing services. For more information, please inquire during your next booking.

45. Are you licensed and insured?

Yes, Cleaning Buddha is a licensed and insured cleaning service, providing peace of mind and protecting your property during our services.

46. Can I request a specific cleaner for my appointments?

While we strive to accommodate such requests, we cannot guarantee a specific cleaner due to scheduling. However, we can keep your preferred cleaner in mind for future appointments.

47. How do you handle special cleaning needs, like allergies or sensitivities?

We are more than happy to accommodate special requests regarding allergies or sensitivities. Just let us know your needs when you book now, and we will tailor our approach accordingly.

48. Do you provide cleaning for move-in or move-out situations?

Yes, we offer comprehensive move-in and move-out cleaning services designed to ensure that your new space is spotless or your old space is left in pristine condition.

49. Can I trust your cleaners in my home?

Absolutely! All our cleaners undergo rigorous background checks and training to ensure they meet our high standards of trustworthiness and professionalism. Additionally, our company is bonded, licensed, and insured for peace of mind about our cleaning services.

50. How can I get started with Cleaning Buddha?

Getting started is simple! Just visit our booking page, choose your service, select a date, and provide the necessary details. We look forward to cleaning your space and making it shine!

51. What are Platform Service Fees?

The Client is responsible for any service fees associated with the platform through which they found and engaged our cleaning services (e.g., Thumbtack, HomeAdvisor, Angie's List). These fees will be included in the final invoice. By signing the agreement, the Client acknowledges and agrees to pay these platform fees.

52. What happens if I am late to provide access for the cleaning service?

Late Arrival: If the Client fails to provide access to the premises within one (1) hour of the agreed-upon start time, the deposit will be forfeited.

Notification and Rescheduling: If there is a delay, the Client must notify the Contractor as soon as possible. The Contractor may adjust the service schedule based on the delay and, at their discretion, reschedule the service. Any additional costs incurred due to rescheduling will be the Client’s responsibility.

Deposit Handling: The forfeited deposit will be kept by the Contractor as compensation for lost time and potential scheduling conflicts.

Exceptions: The Contractor may waive the deposit forfeiture in extenuating circumstances on a case-by-case basis.

53. Will the Contractor take photos of my property?

Answer: The Contractor reserves the right to take before-and-after photos of the premises for quality assurance and internal audits. These photos may also be used for social media or marketing unless the Client requests in writing that no photos be shared publicly.

54. What are the policies for recurring cleanings?

Rescheduling Within 7 Days: If you need to reschedule a recurring cleaning within seven (7) days of the scheduled time, there will be no extra charge. However, you are allowed up to four (4) free reschedules per year. After this, a 25% fee will be applied to the next cleaning.

Skipping a Cleaning: If you skip a scheduled cleaning, a 25% fee will be added to the invoice for your next cleaning.

Extended Gaps Between Cleanings: If there is a gap of more than thirty (30) days between cleanings, a Reset Clean will be required. This service restores the home to a manageable state and is billed at an hourly rate of $75/hour, typically taking 3-4 hours depending on the home's size and condition.

Reason for Reset Clean: The Reset Clean ensures that pricing remains consistent, even after extended gaps between visits, preventing discrepancies.